The Marine Science Conservation Educator delivers the Center’s visitor programs and services, and helps train and supervise Guest Experience volunteers and interns. This role is capable of teaching all guest experience programs offered at the Center, and frequently leads tours and other onsite programs. In addition, the Educator provides day-to-day direction and guidance to guest experience volunteers and interns, and assists in the oversight of public areas for safety, visitor amenities (brochures, clean restrooms, etc) and general maintenance.
The Marine Science Conservation Educator is a full-time, non-exempt, 8-month term position from January 15, 2020 through August 31, 2020.
The Marine Science Conservation Educator requires self-direction and initiative. This role typically works a Thursday-Monday schedule, but may be required to work evenings, weekends and/or holidays, depending on program and training schedules.
The Marine Science Conservation Educator reports to the Guest Experience Manager.
Strong communication, inter-personal, and writing skills.
Ability to provide exceptional customer service to a variety of audiences.
Ability to engage and teach marine science content to diverse audiences.
Self-directed and ability to take initiative and see projects through to completion with minimal supervision.
Ability to communicate well and work as part of a multidisciplinary team to advance the mission of The Center.
Leads tours of the Center to visiting groups
Serves as the contact and point person for volunteers throughout the day as questions arise
Directs the opening and closing of The Center to the public and providing daily information provided to volunteers.
Creates content and resources around climate change, ocean trash and overfishing to support volunteers and guests communicate conservation and guidance around solutions
Creates and maintains timely patient information for inclusion in Guest Experience programs. Ensures this information is disseminated and included in all education programs, as appropriate.
Performs evaluation of program areas and make adjustments to programs accordingly
Approaches and interact with guests to personalize their Center experience
Provides information related to the Center’s mission, core work, patients, exhibits and programs; as well as opportunities to support the Center (e.g. volunteering, membership, donations)
Coordinates classroom set-up to ensure room is prepared for visitors
Assists in oversight of public areas for safety, visitor amenities and general maintenance of the Center.
Adheres to the Center's personnel policies and procedures as defined in the employee handbook and as communicated by management.
Bachelor’s degree in education, natural sciences or related field.
At least 1-2 years’ experience in leading tours or programs for school and/or adult audiences
Experience working with volunteers.
Ability to stand/walk up to 4 hours without a break
Ability to lift and/or move up to 30 pounds
Ability to complete tasks in a productive, proactive manner
Ability to multi-task efficiently and prioritize deliverables regularly
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
“Can-do” attitude and willing to take on new projects as needed